Paris
Shipping and Return
Return & Exchange Policy
For hygiene and health reasons, we maintain a strict policy regarding underwear purchases:
- Exchanges are permitted only once per item
- All items must be unworn, unwashed, and in their original packaging with tags attached
- Size exchanges must be requested within 14 days of delivery
- No refunds are available on underwear purchases
- Free exchanges are provided for incorrect sizes when our Size Guide was consulted prior to purchase
Before Ordering:
- Please review our Size Guide carefully
- Confirm your size selection before completing your purchase
To Request an Exchange:
- Contact customer service within 14 days of delivery
- Include your order number and desired replacement size
- Follow our return shipping instructions
- Keep all original packaging and tags intact